The Ascent Technology SmartAirport Operations Center solution for airports and ground handlers

Deploy your human and physical resources to greatest advantage

With Ascent Technology's SmartAirport Operations Center solution, you can forecast, schedule, and manage your resources so you can handle your flights and accommodate your passengers efficiently and cost-effectively.

Ascent Technology's SmartAirport Operations Center solution ensures that you deploy human and physical resources to greatest advantage, even in the face of unavoidable disruptions on your operations. You can:

• Respond quickly to the changing needs of your customers, while at the same time ensure you use your resources efficiently and cost-effectively
• Coordinate the long-term planning, short-term scheduling, and day-of-operation management of interrelated resources and activities, avoiding costly duplication of effort
• Minimize the effect of unavoidable disruptions when unplanned events and irregular operations disrupt previously planned schedules
• Handle more flights and greater passenger traffic with existing runways, gates, stands, baggage belts, check-in counters, delaying or avoiding costly expansion efforts
• Improve collaborative decision-making by distributing accurate and timely schedule and real-time operations information throughout your organization and beyond
• Produce comprehensive management reports.

Four product suites coordinate planning and real-time management

Ascent Technology's SmartAirport Operations Center solution contains four integrated product suites that coordinate planning and real-time management of critical resources and activities.

The SmartAirport Information Manager product suite for knowledge management enables you to codify and manipulate your business knowledge, store it in a secure but flexible repository, and communicate it throughout your organization to support collaborative decision-making. It enables you to create, edit, and maintain the flight schedules that drive resource allocation decisions and to interface the SmartAirport Operations Center solution with external systems.

The SmartAirport Capacity Analyzer product suite for capacity planning helps you determine the effects changes in flight schedules, passenger traffic, and airline and airport resources have on your operations. In times of rapidly changing flight schedules or system-wide disruptions, it can help you determine if you can accommodate additional flights.

The SmartAirport Operations Manager product suite for day-of-operation resource management supports the short-term planning and real-time management of key airport resources, such as gates, stands, remote parking positions, check-in counters, baggage belts, and departure lounges. It helps you with a broad range of day-of-operation activities, from determining when departing aircraft meet security guidelines to managing queues at check-in counters and security checkpoints. It provides real-time schedule-recovery support when operations do not go according to plan.

The SmartAirport WorkZone workforce management system, a specialized version of the Ascent WorkZone workforce management system, generates long-term staffing plans, assigns and updates work schedules, supports worker-centric bidding and trading, assigns workers to specific tasks, handles time and attendance reporting, and responds to contingencies in real time on the day of operation.

The SmartAirport solution is modular, flexible, and web-enabled

You can install the Ascent Technology SmartAirport Operations Center solution in steps, mixing and matching the components that best fit your needs, budget, and growth plans.

The Ascent Technology SmartAirport Operations Center solution is built on core technology that has proven its value in daily use by airports and airlines around the world for nearly 25 years. From our founding in 1986 to the present day, we have earned a reputation for delivering solutions you can trust 100% of the time.

You can trust Ascent Technology's SmartAirport Operations Center solution to propose resource allocation plans that achieve the best balance between the needs of the airport, the airlines, and the passengers they serve.

You can trust Ascent Technology's SmartAirport Operations Center solution to detect situations that can disrupt scheduled operations and to make recommendations that provide the best response to the situations.

And, you can trust Ascent Technology to stand behind the SmartAirport Operations Center solution, with comprehensive implementation, training, and 24x7 support services, and a commitment to continuous product improvement.

Learn more about the SmartAirport Operations Center solution

To learn more about how the Ascent Technology SmartAirport Operations Center solution can help you manage airport resources for maximum efficiency and lowest cost, send email or call Ascent Technology's sales and marketing department at +1.617.395.4820.