SAIM-8: Information-Technology Specialist Certification

Size 1–10 trainees; 1 trainer
Duration 2 days
Location Your location or Ascent Technology's training facility in Cambridge, MA, USA
Designed for IT staff and computer-systems administrators
Prerequisite Experience with Oracle® database administration, SQL language, Microsoft® Windows® operating system administration, LINUS/UNIX® system administration (for LINUX/UNIX installations), networks, and TCP/IP
What you learn You learn to install, maintain, and provide first-line support for your users of the Ascent Technology solution. The course consists of lectures, demonstrations, and discussion.

Course outline

Overview

Demonstration of the Ascent Technology solution

Your environment

Ascent Technology products
Ascent Technology product architecture
Network configuration
Remote access
Printing
ARIS_RUNTIME
ARIS_DB_ACCOUNT

How to administer third-party supporting software

Microsoft Windows operating system
Oracle database client
Hummingbird Exceed product
IBM® Java runtime environment
Funk Proxy host

How to administer the database server

Server login
Instance startup and shutdown
Listener startup and shutdown
Disk space monitoring
Backup and recovery

How to administer the database server

How to administer the products

How to solve problems and maintain the products

Problem analysis
Problem severity
How to request support
Applying patches and upgrades

Size	1–10 trainees; 1 trainer
Duration	2 days
Location	Your location or Ascent Technology's training facility in Cambridge, MA, USA
Designed for	IT staff and computer-systems administrators
Prerequisite	Experience with Oracle® database administration, SQL language, Microsoft® Windows® operating system administration, LINUS/UNIX® system administration (for LINUX/UNIX installations), networks, and TCP/IP
What you learn	You learn to install, maintain, and provide first-line support for your users of the Ascent Technology solution. The course consists of lectures, demonstrations, and discussion.