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Size | 1–10 trainees; 1 trainer
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Duration | 2 days
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Location | At your location or at Ascent Technology's training facility
in Cambridge, MA, USA
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Designed for | Information-technology
specialists who will maintain the computing infrastructure and support
Ascent WorkZone workforce management system users
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Prerequisite | System administration skills; advanced programming skills;
experience with the Oracle database; experience with external systems that provide feeds
to or receive feeds from the Ascent WorkZone workforce management system; successful
completion of SAWZ-9.
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What you learn | You learn how to provide first-line support to Ascent WorkZone
workforce management system users; how to install, configure, and maintain the
applications and the associated computational environment; and how to integrate the
Ascent WorkZone workforce management system with other systems. The course, which is
customized to reflect your product configuration and integration requirements, consists
of presentations, demonstrations, and discussions.
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