Training courses for the Ascent WorkZone workforce management system

In addition to the following training courses for the workforce optimization, workforce planning, workforce scheduling, and workforce management products, Ascent Technology offers customized training sessions to meet your specific needs, such as one-on-one training, refresher training, and train-the-trainer training.

SAWZ-1: ARIS/WorkModel workload generator course for planners. Learn to determine how many workers you need, where you need them, and when you need them to provide the desired level of service. More

SAWZ-2: ARIS/WorkOptimize work-period generator course for planners. Learn to determine how many work periods are required for each workday, how many workers should be assigned to each work period, and when each work period should start and end. More

SAWZ-3: ARIS/WorkPlan work-schedule generator course for planners and operational managers. Learn to create the best work schedules and to match workers with work schedules. More

SAWZ-4: ARIS/WorkNet bid and trade manager course for operational managers. Learn to administer bid and award processes, arranged trades, work trade requests, leave requests, and work schedules. More

SAWZ-5: ARIS/WorkNet bid and trade manager course for workers. Learn to view your work schedule, request work trades and leave, and choose future work schedules and vacation periods. More

SAWZ-6: ARIS/WorkTime workday manager course for operational managers. Learn to create work assignments based on actual conditions. More

SAWZ-7: ARIS/WorkRelay task and attendance monitor course for operational managers. Learn to monitor clock-in, clock-out, and task status on the day of operation. More

SAWZ-8: ARIS/WorkRelay task and attendance monitor course for workers. Learn to view your task assignments, clock-in, clock-out, and enter task status on the day of operation. More

SAWZ-9: Overview for IT staff. Learn to use the Ascent WorkZone workforce management system. More

SAWZ-10: Ascent WorkZone workforce management system for IT staff. Learn to administer, maintain, and support the Ascent WorkZone workforce management system and the computational environment; and to support your user community. More

To learn more about training courses for Ascent Technology's workforce optimization, workforce planning, workforce scheduling, and workforce management products, send us email or call our Sales and Marketing department at +1.617.395.4820.

Size	1-4 trainees; 1 trainer
Duration	3 consecutive days
Location	At your location or at the Ascent Technology training facility in Cambridge, MA, USA
Designed for	Planners who use the ARIS/WorkModel workload generator
Prerequisites	Basic computer skills; knowledge of your existing workforce planning processes
What you learn	You learn to configure the ARIS/WorkModel workload generator in accordance with your organization's business rules, policies, and procedures. You learn to use the ARIS/WorkModel workload generator to determine how many workers are needed at each time of the day. The course consists of presentations, demonstrations, discussions, and hands-on practice with the ARIS/WorkModel workload generator.

Size	1-4 trainees; 1 trainer
Duration	2 days
Location	At your location or at the Ascent Technology training facility in Cambridge, MA, USA
Designed for	Planners who use the ARIS/WorkOptimize work-period generator
Prerequisites	Basic computer skills; knowledge of your existing workforce planning processes; successful completion of course no. SAWZ-1
What you learn	You learn to create optimal plans and to create and compare possible operational scenarios. The course consists of presentations, demonstrations, discussions, and hands-on practice with the ARIS/WorkOptimize work-period generator.

Size	1-4 trainees; 1 trainer
Duration	2 consecutive days
Location	At your location or at the Ascent Technology training facility in Cambridge, MA, USA
Designed for	Planners and operational managers who use the ARIS/WorkPlan work-schedule generator
Prerequisites	Basic computer skills; knowledge of your existing workforce planning and operational management processes; for planners, successful completion of course nos. SAWZ-1 and SAWZ-2
What you learn	You learn to create work schedules and to match workers with work schedules, through an automatic assignment process and through a bid and award process using the ARIS/WorkNet bid and trade manager. The course consists of presentations, demonstrations, discussions, and hands-on practice with the ARIS/WorkPlan work-schedule generator.

Size	1-4 trainees; 1 trainer
Duration	2 days
Location	At your location or at the Ascent Technology training facility in Cambridge, MA, USA
Designed for	Operational managers, supervisors, and administrators who use the ARIS/WorkNet bid and trade manager
Prerequisites	Basic computer skills; knowledge of your existing workforce management processes
What you learn	You learn to administer the bid and award processes for future work schedules and vacation periods using general, relief, and leapfrog bids; to handle arranged work trades, work trade requests, leave requests, worker availability, and schedule runs; to cover anticipated workload; to create events; and to modify worker information. The course consists of presentations, demonstrations, discussions, and hands-on practice with the ARIS/WorkNet bid and trade manager.

Size	10 trainees; 1 trainer
Duration	2 hours
Location	At your location
Designed for	Workers who use the ARIS/WorkNet bid and trade manager
Prerequisite	None
What you learn	You learn to view your work schedule and tasks; enter preferences for future work; enter choices for future work schedules and vacation periods; view future work-schedule awards; and enter work trade requests and leave requests. The course consists of presentation, demonstration, discussion, and hands-on practice with the ARIS/WorkNet bid and trade manager.

Size	1–10 trainees; 1 trainer
Duration	2 days
Location	At your location or at the Ascent Technology training facility in Cambridge, MA, USA
Designed for	IT specialists who maintain the computing infrastructure and support users of the Ascent WorkZone workforce management system
Prerequisites	System administration skills; advanced programming skills; experience with Oracle databases; experience with external systems that provide feeds to or receive feeds from the Ascent WorkZone workforce management system
What you learn	You learn to use the Ascent WorkZone workforce management system and how the ARIS/SmartBase database interacts with external systems. The course consists of presentation, demonstration, and discussion.