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Ascent Technology, Inc.
Building 200, Fourth Floor
One Kendall Square
Cambridge, Massachusetts 02139-1589 USA

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This site was updated on January 10, 2012.

Solutions for workforce optimization, workforce scheduling, and workforce management

Optimize, plan, schedule, and manage

The best workforce optimization and management solution for mission critical and labor intensive industries

The Ascent WorkZone workforce management system can optimize, plan, schedule, and deploy your workforce for maximum efficiency and lowest cost. When you use the innovative Ascent WorkZone workforce management system to optimize your workforce, you can be sure the right workers are in the right places at the right times to handle your workload efficiently and at the lowest possible cost.

The Ascent WorkZone workforce management system forecasts your workload, creates the best plans to meet your forecasted workload, turns plans into schedules, assigns workers to schedules, adjusts schedules and assignments as workload changes, and assigns tasks to workers in real time.

Automatically.

The system lowers your costs by ensuring that the size, timing, and composition of your workforce match the work to be done. The system also lowers your costs by reducing the time planners, managers, administrators, and supervisors spend creating plans and managing schedules.

The Ascent WorkZone workforce management system adjusts and readjusts work schedules dynamically in response to actual conditions. The system automatically identifies worker shortfalls, worker overages, and uncovered tasks as they emerge and suggests worker reassignments, early outs, and minimal-cost extra hours.

The Ascent WorkZone workforce management system provides worker-centric, web-enabled, self-service tools that enable workers to choose work and vacation schedules based on their preferences, to view work schedules and assignments, to trade work periods with co-workers, and to make work, leave, and vacation requests. Enabling your workers to gain more control over their work lives increases worker satisfaction and productivity, which, in turn, increases customer satisfaction. Furthermore, the system lowers your costs by automating many routine administrative tasks lowers.

The Ascent WorkZone workforce management system collects and communicates task, task completion, and time and attendance information. It also provides powerful analyses and comprehensive reports. The Ascent WorkZone workforce management system gives you the information you need to analyze past performance so you can improve future performance.

The Ascent WorkZone workforce management provides valuable features and benefits for mission critical and labor intensive organizations of all sizes, from small business units with a few dozen workers to large organizations with multiple properties, thousands of workers, and hundreds of departments.

The Ascent WorkZone workforce management system: six powerful products in one seamless solution

The Ascent WorkZone workforce management system contains six powerful products that ensure the right workers are in the right places at the right times to handle your workload efficiently and cost-effectively. The products work together seamlessly. You can also implement one or two products and add more as you need them.

Ascent WorkZone workforce management system
Six powerful products in on seamless solution

Ascent WorkZone workforce management system with powerful shift scheduling software The ARIS/WorkModel workload generator forecasts workload The ARIS/WorkOptimize work-period generator matches work periods to workload The ARIS/WorkPlan work-schedule generator creates the best work schedules The ARIS/WorkNet bid and trade manager provides web-enabled work schedule management tools for workers and administrators The ARIS/WorkTime workday manager deploys workers dynamically in real time The ARIS/WorkRelay task and attendance monitor collects and communicates task, time, and attendance information

The ARIS/WorkModel workload generator determines how many workers you need, where you need them, and when you need them to provide the desired level of service.

The ARIS/WorkOptimize work-period generator determines the best start and end times of each work period and how many workers of each worker type and hire type to assign to each work period, creating the most advantageous plans.

The ARIS/WorkPlan work-schedule generator manages worker, location, and work-line information, creates work lines, and assigns workers to work lines automatically or through a worker-centric bid-and-award process.

The ARIS/WorkNet bid and trade manager handles the work schedule and vacation period bid-and-award process and worker-centric requests to change work schedules.

The ARIS/WorkTime workday manager deploys workers to tasks, locations, and breaks dynamically in real time, based on actual conditions.

The ARIS/WorkRelay task and attendance monitor communicates work-assignment and location information to workers in real time, tracks work-completion status, and collects and monitors time and attendance information.

The Ascent WorkZone workforce management system has a secure Oracle database at its core

The Ascent WorkZone workforce management system stores the information it processes, such as business rules, worker information, work schedules, leave schedules, work trades, worker clock in and clock out times, and work assignment information, in a secure Oracle database. You enter information in the system once, eliminating costly rekeying errors, and the information is available throughout your organization. The central knowledge base not only simplifies information sharing throughout the Ascent WorkZone workforce management system, but also simplifies integrating with external systems.

The Ascent WorkZone workforce management system ensures high levels of efficiency, productivity, and service

The Ascent WorkZone workforce management system ensures high levels of efficiency, productivity, and service while adhering to your organization’s policies and guidelines and complying with labor agreements and statutory regulations.

The Ascent WorkZone workforce management system optimizes your workforce by creating work periods with the right durations and the right start and end times to match your expected workload. The system lowers labor costs by minimizing overstaffing, extra hours, and overtime hours; by using the right mix of full-time, part-time, seasonal, and on-call workers; by scheduling qualified cross-trained workers from different departments to fill temporary needs; by reducing time spent planning and managing schedules; and by automating many administrative tasks.

The Ascent WorkZone workforce management system increases worker satisfaction by enabling workers to choose the work schedules and vacations they prefer; by awarding work schedules and vacations fairly; by enabling workers to view leave balances and to request time off; by enabling workers to trade work periods with co-workers; and by applying rules, policies, and guidelines consistently. The system also increases worker satisfaction by taking workers’ preferences into account when assigning additional and overtime hours. The system even ensures workers who earn tip income have equitable opportunities to earn tips.

The Ascent WorkZone workforce management system increases customer satisfaction because workers are in the right places at the right times to meet customer needs in accordance with customer expectations.

Learn more about the Ascent WorkZone workforce management system

The Ascent WorkZone workforce management system controls costs and helps mission critical and labor intensive organizations like airlines, airports, hospitals, and resort casinos use human and physical resources to greatest advantage.

To learn more about how the Ascent WorkZone workforce management system can help you optimize your workforce for maximum efficiency and lowest cost, send email or call Ascent Technology's sales and marketing department at +1.617.395.4820.