The Ascent Technology story

Who Ascent Technology is

Ascent Technology, Inc., was founded in 1986 by Professor Patrick Henry Winston and other members of the Artificial Intelligence Laboratory of the Massachusetts Institute of Technology, which Dr. Winston directed for 25 years.

Ascent Technology's mission is to apply cutting-edge artificial intelligence research and computer science engineering solutions to complex resource optimization, scheduling, allocation, and deployment problems in the commercial world. From its offices adjacent to the Massachusetts Institute of Technology, Ascent Technology interacts frequently with the MIT research community.

Ascent Technology is small enough to be flexible in its relationships with its customers and business partners, yet large enough to adhere to proven software-development and solution-delivery methodologies. Ascent Technology thrives on challenges and lives to develop robust solutions to seemingly impossible problems.

Ascent Technology's management team is world class, with a breadth and depth of knowledge, expertise, and experience. The product-development, product-implementation, and customer-service teams are extraordinarily skilled and highly knowledgeable.

Everyone at Ascent Technology is dedicated to ensuring the success of its customers and business partners.

What Ascent Technology does

Since its founding, Ascent Technology has concentrated its efforts on helping organizations deploy costly resources as efficiently, effectively, and economically as possible.

Over the years, Ascent Technology has designed, developed, and delivered successful solutions to mission-critical problems for offshore oil and gas exploration, airport and airline operations, military logistics, security, gaming, healthcare, and hospitality.

For example, Ascent Technology's SmartAirport Operations Center® and SmartAirline Operations Center™ resource-management solutions for the air-transportation industry enable managers to plan schedules and to manage dynamic ground and air situations in real time, when weather, delayed flights, mechanical problems, and other unplanned events threaten to disrupt schedules.

The innovative Ascent WorkZone® workforce management system for the gaming, security, healthcare, hospitality, and transportation industries ensures the right workers are in the right places at the right times to handle planned and actual workloads with maximum efficiency and profitability. The Ascent WorkZone workforce management system increases worker satisfaction by ensuring work schedules and vacation periods are awarded fairly through a worker-centric bid process and by enabling workers to request leave, trade work periods with co-workers, and choose work schedules they prefer.

By providing the right information at the right times, Ascent Technology's solutions enable customers to make the most appropriate decisions in normal situations and in abnormal situations. Ascent Technology's solutions not only detect potential problems that could disrupt future operations, but also recommend, in real time, the best operational responses to potential problems.

Ascent Technology centers its solutions on the simple premise that organizations use resources most effectively when resource optimization, scheduling, allocation, and deployment decisions are coordinated, rather than treated as isolated activities. This coordination is made possible by Ascent's central knowledge and operations database, which provides a consistent view of resources, schedules, plans, state, and real-time information. Through the central database, decisions made in one part of an Ascent Technology solution are immediately available to all other parts of the solution. Furthermore, critical information is always readily available for viewing, manipulating, analyzing, reporting, and exporting to external systems.

Ascent Technology's solutions are available as traditional licensed software and by subscription over secure Internet connections to Ascent Technology's hosting center.

How to contact Ascent Technology, Inc.

Ascent Technology's main office is located in Kendall Square, Cambridge, Massachusetts, USA, at the eastern edge of the Massachusetts Institute of Technology (MIT) campus.

Mailing address Ascent Technology, Inc.
Fifth Floor
One Broadway
Cambridge, Massachusetts 02142-1190
USA
Telephone +1.617.395.4800
Fax +1.617.395.4700

To discuss how Ascent Technology can help solve your problem, call Ascent Technology's sales and marketing department at +1.617.395.4800.