About Ascent Technology

Ascent Technology delivers powerful solutions for resource allocation, workforce optimization, and workforce management

Ascent Technology solves complex resource optimization, scheduling, management, and deployment problems for mission critical and labor intensive environments, such as airlines, airports, casinos, defense, hospitals, hotels, resorts, restaurants, retail stores, and security.

Since our founding 25 years ago by members of the Massachusetts Institute of Technology Artificial Intelligence Laboratory, Ascent Technology has helped organizations deploy costly human and physical resources as efficiently, effectively, and economically as possible.

We are world-class technologists, problem solvers, and solution designers. We bring together the best artificial intelligence and computer science technology, domain resource management expertise, and system design skills to provide the functionality our customers demand. We harden that functionality into robust, high availability solutions our customers trust around the clock, day in and day out.

Ascent Technology's solutions ensure the right resources are in the right places at the right times...at the right cost...automatically

Our products provide outstanding performance in dynamic environments. They plan for and manage complex operations and handle dynamic resource demands, particularly in the face of unforeseen situations and unavoidable disruptions that require immediate response.

By providing the right information at the right times, Ascent Technology's products enable you to make the most appropriate decisions in both normal and abnormal situations. Our products not only detect potential problems that could disrupt future operations, but also recommend, in real time, the best operational responses to potential and actual problems. You can rely on the products to resolve situations automatically, and you can override automatic actions to resolve situations manually, if you prefer.

For example, Ascent Technology's SmartAirport Operations Center and SmartAirline Operations Center solutions enable airports, airlines, and handling agents to plan the best schedules and to manage dynamic ground and air situations in real time when weather, delayed flights, mechanical problems, and other unplanned events threaten to disrupt schedules in the blink of an eye.

The innovative Ascent WorkZone workforce management system automatically creates optimal plans to meet forecasted demand based on operational scenarios, and then turns the best plans into actions by deploying human and physical resources in real time in response to actual conditions while minimizing delays, costs, and unnecessary work.

Ascent Technology designs innovative solutions that meet your needs

Ascent Technology was founded in 1986 by Professor Patrick Henry Winston and other members of the Massachusetts Institute of Technology Artificial Intelligence Laboratory, which Dr. Winston directed for 25 years. We interact frequently with the MIT research community from our headquarters adjacent to the Massachusetts Institute of Technology, and we embed the most innovative ideas into our products to ensure our solutions are fresh, modern, and robust.

We are passionate about helping our customers optimize their operations, and we are dedicated to ensuring the success of our customers and business partners. You can rely on Ascent Technology to deliver solutions you can trust 100% of the time.

To learn more about Ascent Resource Information System™ solutions for resource allocation, workforce optimization, workforce scheduling, workforce management, and workforce deployment, send us email or call our Sales and Marketing department at +1.617.395.4820. We will show you how Ascent Technology solutions can help you operate more efficiently, lower your costs, and increase your operating margins.